⚠️ Canada Direct Purchase and Procurement Terms (Please note before purchase)

• Canada Direct Shipping and Estimated Lead Time: Products are arranged for international air freight from Canada directly to Hong Kong, generally expected to arrive within 10–14 working days after payment and order confirmation, with the actual delivery time being approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Lead Time Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact and follow up on significant delays or failure to supply based on the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not offer commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preferences, or poor fit are generally not accepted; please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. We will handle significant changes to core models, quantities, or major specifications accordingly.
• Transit Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Differences in physique, footwear, wearing methods, screen display, and manual measurement may cause reasonable variations. Unless the product clearly does not match the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, non-quality related returns or exchanges are generally not accepted.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer labels, size guides, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.