⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is estimated within 10–14 business days after payment and order confirmation, with actual receipt taking about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you regarding significant delays or inability to supply.
• Procurement and Local Warranty: This product is a direct purchase/shipment from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please double-check all options and details before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. We will address major changes to core models, quantities, or key specifications accordingly.
• External Appearance During Transit: Long-distance transport may cause slight dents, creases, or scratches on the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to body type, style, fit preferences, screen displays, and manual measurement. Unless the product significantly differs from the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally not returnable or exchangeable once unsealed, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt. For incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels and guidelines for size, use, cleaning, and maintenance. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage affects the product, function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.