⚠️ Canada Direct Purchase and Sourcing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation; actual delivery time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timelines: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or unavailability, we will contact and follow up with you accordingly.
• Sourcing and Local Warranty: This product is a Canadian sourced/direct shipment item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received at the time shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the matter on a case-by-case basis.
• Transportation Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; as long as the product itself, functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product significantly differs from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (unless there is a quality issue) once opened, tried on, used, or if the original seal is damaged.
• Upon Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrectly shipped, significantly deviates from the description, has major quality issues, or has sustained transport damage that affects the product itself, functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.