⚠️ Canada Direct Purchase & Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeline: Products are shipped via international air freight from Canada to Hong Kong. Generally, delivery is expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Procurement and Local Warranty: This product is a Canadian procurement/direct import item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle them accordingly.
• Shipping Exterior: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, shoe types, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as you receive them. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly differs from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.