⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipment and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual arrival taking approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, it generally cannot be cancelled, refunded, or exchanged due to a change of mind, incorrect size/color/style selection, personal preference, or improper fit; please carefully check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle the matter based on the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations in body shape, footwear, wearing methods, screen displays, and manual measurements may cause reasonable differences. Unless the item is significantly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, shoe insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible upon receipt. In the event of incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer’s labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has suffered transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.