⚠️ Terms for Direct Canadian Shipping and Proxy Purchase (Please read before ordering)

• Direct Canadian Shipping and Estimated Delivery Time: Items are air-shipped directly from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframe is an estimate: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you to follow up based on the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canadian proxy purchase/direct shipment item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agency warranties. Our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes after ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preferences, or improper fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and packaging updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle the situation accordingly.
• Shipping appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, color, and fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the item significantly deviates from the selected specifications or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection upon receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours along with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage affecting the product itself, function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.