⚠️ Canada Direct Shipping & Procurement Terms (Please note before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation; actual receipt usually takes about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or stock unavailability, we will contact you to follow up based on the situation.
• Procurement & Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong official or distributor warranty; we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, requests for cancellation, refund, or exchange due to change of mind, selection of incorrect size/color/style, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to core models, quantities, or key specifications, we will handle the matter based on the actual situation.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color & Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or minor color differences are generally not quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items, returns/exchanges are generally not accepted for non-quality issues once they have been unsealed, tried on, used, or their original seals damaged.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage & Precautions: Please follow the original label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage affecting the product itself, its functionality, quality, or seals, we will follow up based on individual circumstances. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable laws in Hong Kong.