⚠️ Terms for Direct Import and Purchasing from Canada (Please read before purchase)

• Direct Import from Canada and Estimated Delivery: Products are arranged for international air freight from Canada directly to Hong Kong. Expected delivery is generally within 10–14 working days after payment and order confirmation; the actual receipt time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply issues, we will contact you to follow up.
• Purchasing and Local Warranty: This product is a Canadian direct import. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranty. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect selection of size/color/style, personal preference, or poor fit are generally not accepted. Please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or key specifications, we will handle it according to the situation.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches to the outer packaging; if the product itself, its functions, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizing, Color, and Fit: Reasonable variations may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality issues once they have been unsealed, tried on, used, or their original seals damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the original manufacturer labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has transit damage that affects the product itself, its functions, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.