⚠️ Terms and Conditions for Canada Direct Shipping and Proxy Purchasing (Please Read Before Ordering)

• Canada Direct Shipping and Estimated Timescale: Products are shipped via international air freight directly from Canada to Hong Kong. Generally, delivery is expected within 10–14 working days after payment and order confirmation; actual delivery takes approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timescales: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Proxy Purchasing and Local Warranty: This product is a Canada proxy purchase/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer commercial warranty services such as repairs, parts replacement, or technical support.
• Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect choice of size/color/style, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual version received from Canada will prevail. In the event of major changes to the core model, quantity, or key specifications, we will handle the situation on a case-by-case basis.
• External Shipping Condition: Long-distance transportation may cause minor indentations, creases, or scratches on the outer packaging; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable and non-exchangeable once unsealed, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Receiving Inspection: Please check the items, quantity, style, appearance, and seals as soon as you receive the goods; for incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos so that we may investigate with the supplier or logistics provider.
• Usage and Notices: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems arising from normal wear and tear, misuse, accidents, human-inflicted damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or has sustained transport damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.