⚠️ Canada Direct Shipping and Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation. Actual delivery takes approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up in case of significant delays or unavailability.
• Purchasing Agency and Local Warranty: This product is a Canadian purchase/direct shipment. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual version received from Canada shall prevail. If there are significant changes to core models, quantities, or main specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause minor dents, creases, or scratches to the outer box; if the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Different body types, shoe styles, wearing methods, screen displays, and manual measurements may result in reasonable differences. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (unless for quality issues) once opened, tried on, used, or if the original seal is damaged.
• Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receiving. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the official label, size, usage, cleaning, and maintenance instructions. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not covered as product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has been damaged during transport in a way that affects the product, function, quality, or seals, we will handle the situation on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable laws in Hong Kong.