⚠️ Terms for Direct Shipping and Purchasing from Canada (Please note before purchase)

• Direct shipping from Canada and estimated delivery time: Products are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 working days after payment and order confirmation. The actual delivery time is about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframes are estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In the event of significant delays or unavailability, we will contact you and follow up based on the actual situation.
• Purchasing and local warranty: This product is a Canadian purchase/direct shipment item. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes after ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, selecting the wrong size/color/style, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing an order.
• Supply and packaging updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the current Canadian version actually received shall prevail. If there are major changes to core models, quantities, or main specifications, we will handle them according to the actual situation.
• Shipping appearance: Long-distance transportation may cause slight indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizes, colors, and fit: Differences in body shapes, shoe types, wearing styles, screen displays, and manual measurements may cause reasonable variations. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene products: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Receipt inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order information, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, deviates significantly from the description, has major quality issues, or transit damage affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.