⚠️ Terms for Direct Shipping from Canada and Procurement (Please Read Before Purchasing)

• Direct Shipping from Canada and Estimated Delivery: Products are arranged for international air freight directly from Canada to Hong Kong, generally estimated to arrive within 10–14 working days after payment and order confirmation; actual delivery time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you according to the actual situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise specified in writing on the product page, it does not include a local Hong Kong official or agent warranty, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preference, or poor fit are generally not accepted; please carefully check all options and information before placing an order.
• Updates to Supply and Packaging: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual current Canadian version received shall prevail. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its functions, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to different body types, shoe styles, wearing styles, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns/exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos so that we may verify with the supplier or logistics provider.
• Use and Cautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.