Fresh Suds Soapery Woodland Bliss Set｜Outdoor Sports & Daily Use

⚠️ Canada Direct Purchase Terms (Please Read Before Buying)

• Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. The actual delivery time is approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timelines: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the actual situation.
• Proxy Purchase & Local Warranty: This product is a proxy purchase/direct shipment from Canada. Unless otherwise explicitly stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and we do not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to a change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only; the actual current Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, we will handle it based on the actual situation.
• Transit Appearance: Long-distance transportation may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges due to non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please promptly check the item, quantity, style, appearance, and seal upon receipt. If there is an incorrect item, shortage, significant damage, or quality issue, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.