⚠️ Terms for Direct Purchase and Procurement from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 working days after payment and order confirmation; actual receipt time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you based on the situation.
• Procurement and Local Warranty: This product is a procurement/direct purchase from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty; we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or improper fit; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current Canadian version received shall prevail. We will handle significant changes to core models, quantities, or main specifications on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box; if the product itself, its functionality, quality, and seal are unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, footwear style, wearing habits, screen display, and manual measurement. Unless the product is significantly different from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, supplements, and other personal hygiene products are generally not eligible for return or exchange (unless due to quality issues) once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems resulting from normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrect, significantly differs from the description, has major quality issues, or if shipping damage has affected the product itself, its functionality, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.