⚠️ Terms for Direct Canadian Purchases (Please read before buying)

• Direct Canadian Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; actual delivery takes about two weeks. "Working days" exclude Saturdays, Sundays, and Hong Kong or Canadian public holidays.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply issues, we will contact you based on the situation.
• Purchasing Agency and Local Warranty: This product is a direct purchase from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect selection of size/color/style, personal preference, or poor fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are major changes to the core model, quantity, or main specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the item significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items are generally not accepted for return or exchange (except for quality issues) once the original seal has been opened, tried on, used, or damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible upon receipt; if there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modification are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly differs from the description, has major quality issues, or is damaged during shipping in a way that affects its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.