Fresh Suds Soapery Restore Dandelion | Small Size | Outdoor Sports & Daily Life

⚠️ Terms for Direct Purchase and Procurement from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the actual situation.
• Procurement and Local Warranty: This product is procured/directly shipped from Canada. Unless otherwise explicitly stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and we do not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to a change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. If there are significant changes to the core model, quantity, or main specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals are unaffected.
• Size, Color, and Fit: Reasonable variations may occur due to different body shapes, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health foods, and other personal hygiene products are generally not eligible for returns or exchanges for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please promptly inspect the product, quantity, style, appearance, and seals upon receipt. If there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the manufacturer's original labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, incorrect use, accidents, artificial damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.