⚠️ Canadian Direct Purchase and Sourcing Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Timeline: Products are arranged for direct international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with actual receipt taking approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Sourcing and Local Warranty: This product is a Canadian-sourced/directly imported item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, selecting the wrong size/color/style, personal preference, or improper fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received shall prevail. In the event of significant changes to core models, quantities, or major specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals remain unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.