⚠️ Canada Direct Purchase and Proxy Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Lead Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply failures, we will contact you based on the situation.
• Proxy Purchase and Local Warranty: This product is a proxy purchase/direct import from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer commercial maintenance services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/model selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before ordering.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them according to the actual situation.
• Transit Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Differences in physique, footwear, wearing methods, screen displays, and manual measurement may cause reasonable variations. Unless the product significantly differs from the chosen specifications or description, related personal fit issues or minor color variations are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or their original seals are broken.
• Inspection Upon Receipt: Please check the product, quantity, model, appearance, and seals as soon as possible after receipt. If there are wrong items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours, providing order details, intact packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly differs from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.