⚠️ Canada Direct Purchase and Sourcing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are arranged for international air freight from Canada directly to Hong Kong. It is generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" exclude Saturdays, Sundays, and Hong Kong or Canadian public holidays.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other situations beyond reasonable control. In case of significant delays or unavailability, our shop will contact you based on the actual situation.
• Sourcing and Local Warranty: This product is sourced/shipped directly from Canada. Unless otherwise specified in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and our shop does not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received prevails. In the event of major changes to core models, quantities, or key specifications, our shop will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer box; if the product itself, functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is significantly inconsistent with the chosen specification or description, issues related to personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our shop within 48 hours with order information, complete packaging, and clear photos/videos so that we can verify with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, functionality, quality, or seals, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.