⚠️ Terms for Direct Canadian Import and Sourcing (Please Note Before Purchase)

• Direct Canadian Import and Estimated Timeline: Items are arranged for direct international air freight from Canada to Hong Kong. Delivery is generally estimated to take 10–14 working days after payment and order confirmation, with an actual receipt time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you according to the situation.
• Sourcing and Local Warranty: This item is a direct Canadian import/sourcing product. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, requests for cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or primary specifications, we will handle the matter based on the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may lead to reasonable differences. Unless the item is significantly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seal is broken.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seal as soon as you receive your package. For incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the goods are incorrect, significantly inconsistent with the description, have major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.