⚠️ Canadian Direct Shipping and Procurement Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Lead Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Lead Time: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you based on the situation.
• Procurement and Local Warranty: This item is a Canadian procurement/direct shipping product. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and our store does not provide repair, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received will prevail. In the event of significant changes to core models, quantities, or key specifications, our store will handle the matter on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Sizes, Colors, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seal as soon as possible upon receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modification are not considered product quality issues.

Legal Rights: If the goods are incorrect, significantly inconsistent with the description, have major quality issues, or suffer from shipping damage that affects the product itself, its function, quality, or seal, our store will follow up based on the individual case. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.