⚠️ Canada Direct Purchase and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeline: Products are arranged for direct international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation; actual arrival time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeline: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you to follow up based on the situation.
• Procurement and Local Warranty: This product is a Canada procurement/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual Canadian version received shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may result in reasonable variances. Unless the product is significantly different from the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.