⚠️ Canada Direct Purchase and Sourcing Terms (Please read before purchasing)

• Canada Direct Shipment and Estimated Delivery: Items are air-freighted directly from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with actual arrival taking about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Delivery Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Sourcing and Local Warranty: This product is sourced via Canadian purchasing/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada shall prevail. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Transit Appearance: Long-distance shipping may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Sizes, Colors, and Fit: Reasonable variations may occur due to body type, footwear style, wearing method, screen display, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (unless defective) once unsealed, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Use and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems resulting from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: In cases where items are incorrect, significantly inconsistent with the description, have major quality issues, or transit damage has affected the product's function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.