⚠️ Canada Direct Shipping and Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you based on the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canada proxy purchase/direct shipping item. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided. We do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, wrong size/color/style, personal preference, or poor fit; please carefully check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received shall prevail. In the event of major changes to the core model, quantity, or main specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box; if the product itself, function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variances. Unless the product significantly deviates from the selected specifications or description, issues regarding personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seal as soon as possible upon receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered quality issues with the product itself.

Statutory Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, we will follow up according to the individual situation. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.