⚠️ Canadian Direct Shipping and Procurement Terms (Please read before purchasing)

• Canadian Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframes are estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of a significant delay or inability to supply, we will contact you and follow up based on the situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes after Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In case of significant changes to core models, quantities, or major specifications, we will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may cause reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable if they have been opened, tried on, used, or their original seals damaged, unless due to quality issues.
• Inspection upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order information, complete packaging, and clear photos/videos for our verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If a product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained shipping damage affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.