⚠️ Terms for Direct Shipping and Procurement from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Times: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation; the actual receipt time is about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframes: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of a significant delay or inability to supply, we will contact and follow up according to the actual situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise specified in writing on the product page, there is no local manufacturer or agency warranty in Hong Kong, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, selecting the wrong size/color/style, personal preference, or poor fit are generally not accepted; please double-check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada prevails. If there are significant changes to core models, quantities, or major specifications, we will handle them according to the actual situation.
• External Condition During Shipping: Long-distance shipping may cause minor dents, creases, or scratches on the outer packaging; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizes, Colors, and Fit: Variations may occur due to different body types, shoe styles, wearing styles, screen displays, and manual measurement. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.