⚠️ Canada Direct Shipping & Procurement Terms (Please note before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or inability to supply, our store will contact you and follow up based on the actual situation.
• Procurement & Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranty, and our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully verify all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version currently in Canada shall prevail. In case of significant changes to the core model, quantity, or major specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, & Fit: Differences in physique, footwear, wearing style, screen display, and manual measurement may cause reasonable variations. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals damaged, returns for non-quality reasons are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has transit damage that affects the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.