⚠️ Terms for Direct Shipping and Procurement from Canada (Please note before purchasing)

• Direct shipping from Canada and estimated time: Products are arranged for direct international air freight from Canada to Hong Kong. Generally, they are expected to arrive 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated timing: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our store will contact you and follow up based on the situation.
• Procurement and local warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, there is no original manufacturer or agency warranty in Hong Kong. We do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes after ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect choice of size/color/style, personal preference, or poor fit; please carefully check all options and information before placing an order.
• Supply and packaging updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. In the event of major changes to core models, quantities, or main specifications, our store will handle the situation accordingly.
• Shipping appearance: Long-distance transportation may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, color, and fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable discrepancies. Unless the product clearly does not match the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are unsealed, tried on, used, or their original seals damaged, returns or exchanges for non-quality issues are generally not accepted.
• Receipt inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order information, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and precautions: Please follow the original factory labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality problems, or if shipping damage has affected the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.