⚠️ Canada Direct Shipping & Procurement Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; the actual receipt time is about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. If there is a significant delay or if the item is unavailable, we will contact you to follow up.
• Procurement & Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise specified in writing on the product page, it does not come with a local Hong Kong manufacturer or agent warranty, and we do not provide additional commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Availability & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the version actually received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle the matter based on the actual situation.
• Shipping Appearance: Long-distance transport may cause minor indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to different body shapes, shoe types, wearing methods, screen displays, and manual measurements. Unless the product is significantly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, returns or exchanges for non-quality reasons are generally not accepted.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours along with order details, complete packaging, and clear photos/videos so that we can investigate with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-caused damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product received is incorrect, significantly inconsistent with the description, has major quality issues, or has been damaged during transit affecting the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.