⚠️ Canada Direct Shipping and Purchasing Terms (Please Read Before Ordering)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with the actual receipt time being about two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing Agency and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided. We do not offer commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style choices, personal preferences, or improper fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website photos are for reference only; the current version received from Canada prevails. If there are major changes to core models, quantities, or main specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause slight dents, creases, or scratches on the outer box. If the product itself, its functionality, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe styles, wearing methods, screen display settings, and manual measurement may cause reasonable variances. Unless the product significantly differs from the selected specifications or description, such personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been unsealed, tried on, used, or their original seals damaged, returns/exchanges for non-quality reasons are generally not accepted.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as you receive the goods. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its functionality, quality, or seals, we will handle the case individually. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.