⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation; the actual receipt time is approximately two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you and follow up based on the actual situation.
• Purchasing and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or improper fit are generally not accepted; please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. The website photos are for reference only, and the actual Canadian version received shall prevail. If there are major changes to the core model, quantity, or major specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause slight dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe style, wearing method, screen display, and manual measurement may cause reasonable variances. Unless the product is clearly inconsistent with the selected specifications or description, issues regarding personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt; in case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact our store within 48 hours with order information, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.