⚠️ Canada Direct Shipping and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 working days after payment and order confirmation, with an actual delivery time of approximately two weeks. "Working days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact and follow up with you based on the situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise stated in writing on the product page, it does not come with a local Hong Kong manufacturer or agency warranty, and we do not provide independent repair, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preference, or improper fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada prevails. We will handle significant changes to core models, quantities, or major specifications on a case-by-case basis.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer box. If the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Sizes, Colors, and Fit: Variations may occur due to body type, style, way of wearing, screen displays, and manual measurement. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, or other personal hygiene products have been unsealed, tried on, used, or their original packaging compromised, they are generally not accepted for return or exchange unless there is a quality issue.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's label, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.