Tilley Argyle Classic Crew Sweater | Outdoor Activities and Daily Wear | Overseas Purchasing

⚠️ Canada Direct Shipping & Pre-order Terms (Please Read Before Purchasing)

• Canada Direct Shipping & Estimated Timeliness: Goods are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeliness is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability of goods, we will contact and follow up according to the actual situation.
• Pre-order & Local Warranty: This product is a pre-order/direct shipment from Canada. Unless otherwise specified in writing on the product page, there is no local factory or agent warranty in Hong Kong, and we do not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Placing Order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada for the current period shall prevail. In case of significant changes to core models, quantities, or main specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance shipping may result in minor indentations, creases, or scratches on the outer box; if the product itself, functionality, quality, and seals are unaffected, it is generally not considered a product quality issue.
• Size, Color & Fit: Different body shapes, shoe styles, wearing methods, screen displays, and manual measurements may cause reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygienic Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges are generally not accepted for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. In case of wrong goods, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the original factory labels, sizing, usage, cleaning, and care instructions. Issues caused by normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.