Tilley Supima Pique Sleeveless Polo | Outdoor Activities and Daily Wear

⚠️ Canada Direct Purchase and Concierge Terms (Please Read Before Purchasing)

• Canada Direct Shipping and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Delivery Time is an Estimate: The arrival date is not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or inability to supply, we will contact and follow up as appropriate.
• Concierge Service and Local Warranty: This product is a Canadian concierge/direct purchase. Unless otherwise specified in writing on the product page, there is no local Hong Kong original manufacturer or agent warranty, nor do we provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Placing an Order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, we will handle it on a case-by-case basis.
• Shipping Appearance: Long-distance transportation may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Sizes, Colors, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health foods, and other personal hygiene products, once unsealed, tried on, used, or their original seal damaged, are generally not eligible for returns or exchanges for non-quality issues.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receiving it. If there is a wrong item, shortage, significant damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to allow us to verify with the supplier or logistics.
• Usage and Precautions: Please follow the original factory labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is wrong, significantly deviates from the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.