⚠️ Terms for Direct Shipping and Purchasing from Canada (Please read before purchasing)

• Direct Shipping from Canada and Estimated Time: Products are arranged via international air freight directly from Canada to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation; the actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the situation.
• Purchasing and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local manufacturer or agency warranty in Hong Kong is provided. We also do not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Updates to Supply and Packaging: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or main specifications, we will handle it on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Variations may occur due to different body shapes, footwear, wearing styles, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange (unless there is a quality issue) once they have been opened, tried on, used, or their original seals are damaged.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as you receive it. In case of incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is the wrong item, significantly differs from the description, has major quality issues, or transit damage has affected the product's function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong laws.