Cheekbone Beauty Perfectly Imperfect Unify Complexion Multi-Pencil | Makeup Products | Daily Life & Personal Care | Overseas Purchasing

⚠️ Canada Direct Shipping and Purchasing Terms (Please read before purchase)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped internationally via air express from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt typically taking about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Purchasing Agency and Local Warranty: This product is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agency warranty. We do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labeling, batches, color schemes, or details. Website images are for reference only, and the current Canadian version actually received shall prevail. In the event of major changes to core models, quantities, or key specifications, we will handle the situation accordingly.
• Transit Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer packaging; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, personal fit issues or minor color differences are generally not considered quality issues.
• Hygiene Products: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for returns or exchanges (unless for quality reasons) once unsealed, tried on, used, or if original seals are damaged.
• Inspection upon Receipt: Please inspect the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with your order information, complete packaging, and clear photos/videos to facilitate an inquiry with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and care guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modification are not considered product quality issues.

Statutory Rights: If an item is shipped incorrectly, significantly deviates from the description, has major quality issues, or transit damage affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.