Gathering Place Trading Organic Cardamom Pods | Outdoor Activities & Daily Life | Overseas Purchasing

⚠️ Canada Direct Shipping and Purchasing Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, we will contact you to follow up.
• Purchasing and Local Warranty: This item is a direct purchase/shipment from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit. Please carefully check all options and details before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received shall prevail. We will handle cases with major changes to core models, quantities, or key specifications according to the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seal remain unaffected.
• Size, Color, and Fit: Variations in body shape, style, wearing method, screen display, and manual measurement may result in reasonable differences. Unless the product significantly differs from the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene items generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours along with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, size charts, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If an item is shipped incorrectly, significantly deviates from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.