⚠️ Terms for Direct Shipping and Purchasing from Canada (Please Read Before Purchase)

• Direct Canada Shipping and Estimated Time: Items are arranged for international air freight from Canada directly to Hong Kong. Generally, delivery is expected within 10–14 working days after payment and order confirmation; actual receipt usually takes about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Time Estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. If there is a significant delay or inability to supply, we will contact you and follow up based on the actual situation.
• Purchasing and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty. We do not provide separate commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or improper fit. Please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual current version received from Canada prevails. If there are significant changes to core models, quantities, or main specifications, we will handle them based on the actual situation.
• Shipping Appearance: Long-distance transport may cause slight dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable differences may occur due to body type, shoe style, wearing method, screen display, and manual measurement. Unless the item is significantly different from the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not accepted for return or exchange (except for quality issues) once opened, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours, providing order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Use and Precautions: Please follow the official labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.