Tilley Knee High Variegated Rib Socks | Outdoor Activities and Daily Wear

⚠️ Canada Direct Shipping & Proxy Purchase Terms (Please Read Before Purchasing)

• Canada Direct Shipping and Estimated Timeframe: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt taking approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact and follow up according to the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canada proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit are generally not accepted; please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada will prevail. If there are significant changes to core models, quantities, or major specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seal are unaffected.
• Sizing, Color, and Fit: Reasonable variations may occur due to different body shapes, shoe types, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit issues or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.