Öko Créations Organic Nursing Pads (2-pack) Reusable Lifestyle Products | Daily Life and Personal Care

⚠️ Canada Direct Shipment & Purchase Terms (Please read before purchasing)

• Canada Direct Shipment & Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, and Hong Kong or Canadian public holidays.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, we will contact you and follow up based on the actual situation.
• Proxy Purchase & Local Warranty: This product is a proxy purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local official or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please double-check all options and information carefully before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; if the product itself, function, quality, and seal are not affected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Different body types, shoe styles, wearing methods, screen displays, and manual measurements may cause reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Underwear, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for non-quality related returns or exchanges once opened, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there are incorrect items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, incorrect use, accidents, artificial damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.