⚠️ Canada Direct Purchase and Procurement Terms (Please note before purchasing)

• Canada Direct Shipment and Estimated Delivery: Items are arranged for direct international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Delivery Time Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, our store will contact you based on the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct shipment item. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, wrong size/color/style selection, personal preferences, or improper fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual current Canadian version received shall prevail. In the event of significant changes to core models, quantities, or major specifications, our store will handle the situation accordingly.
• Shipping Appearance: Long-distance transportation may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, it is generally not considered a quality issue.
• Size, Color, and Fit: Differences in body shape, footwear, wearing style, screen display, and manual measurement may lead to reasonable variations. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange for non-quality issues once they have been unsealed, tried on, used, or their original seals damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. In case of wrong items, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checks with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and care guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications do not constitute quality issues with the product itself.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.