⚠️ Canada Direct Shipping and Procurement Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally estimated within 10–14 working days after payment and order confirmation, with an actual arrival time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the actual situation.
• Procurement and Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, it does not include local Hong Kong manufacturer or agent warranties, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect selection of size/color/style, personal preference, or poor fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of major changes to core models, quantities, or key specifications, we will handle it based on the actual circumstances.
• Shipping Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizes, Colors, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may result in reasonable differences. Unless the item is clearly inconsistent with the selected specifications or description, issues related to personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene items are generally non-returnable and non-exchangeable for non-quality reasons once unsealed, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, please contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems resulting from normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or has sustained transport damage that affects the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.