Tilley Argyle Full-Zip Sweater | Outdoor Sports & Everyday Wear | Overseas Purchasing

⚠️ Canada Direct Shipping & Purchasing Terms (Please read before purchase)

• Canada Direct Shipping & Estimated Time: Items are shipped directly from Canada to Hong Kong via international air freight, typically arriving within 10–14 working days after payment and order confirmation; actual receipt usually takes about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply issues, we will contact you to follow up.
• Purchasing Service & Local Warranty: This product is a Canada purchase/direct shipment service. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided, and we do not offer commercial maintenance services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only; the actual version received from Canada prevails. We will handle cases with major changes to core models, quantities, or key specifications accordingly.
• Shipping Appearance: Long-distance transit may cause minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Reasonable variations may occur due to body shape, footwear, styling, screen display, and manual measurement. Unless a product significantly differs from the selected specifications or description, personal fit or minor color discrepancies are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene items are generally not eligible for return or exchange (except for quality issues) once opened, tried on, used, or if the original seal is broken.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. For incorrect items, shortages, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer’s label, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: Should a product be incorrect, significantly inconsistent with the description, suffer from major quality defects, or be damaged in transit to the extent that it affects the product's function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.