Tilley Wanderer Relaxed Cargo Pants | Outdoor Sports & Daily Life

⚠️ Canada Direct Shipping & Personal Shopper Terms (Please Read Before Purchase)

• Canada Direct Shipping & Estimated Timeline: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeline is Estimated: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our store will contact and follow up as appropriate.
• Personal Shopper & Local Warranty: This item is a Canada personal shopper/direct shipment item. Unless otherwise explicitly stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or ill-fit are generally not accepted; please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only; the actual current version received from Canada shall prevail. In the event of significant changes to the core model, quantity, or main specifications, our store will handle the situation as appropriate.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seal are unaffected.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, footwear styles, wearing methods, screen displays, and manual measurements. Unless the item significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seal as soon as you receive it. In case of incorrect item, shortage, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Use and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the item is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.