Tilley Retro Check Pants | Outdoor Sports & Daily Wear

⚠️ Canada Direct Shipping & Personal Shopper Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeliness: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeliness is Estimated: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up as appropriate.
• Personal Shopper & Local Warranty: This product is sourced via personal shopper/direct shipping from Canada. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Order Changes After Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or improper fit; please carefully check all options and details before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle it as appropriate.
• Shipping Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, functionality, quality, and seals are unaffected.
• Size, Color, and Fit: Reasonable discrepancies may arise due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Returns or exchanges for non-quality issues are generally not accepted for intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage affects the product itself, functionality, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.