Tilley Extrafine Lightweight Cardigan | Outdoor Sports and Everyday Wear

⚠️ Canada Direct Shipping & Personal Shopping Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada via international air freight to Hong Kong, generally expected to be delivered within 10–14 business days after payment and order confirmation. The actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up according to the actual situation.
• Personal Shopping & Local Warranty: This product is shipped directly from Canada or purchased as a personal shopping service. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please double-check all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual version received from Canada will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges due to non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receiving the goods; in case of wrong goods, shortages, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.