Tilley 2 Tone Puffer Jacket | Outdoor Sports and Everyday Wear

⚠️ Canada Direct Shipping & Pre-order Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timelines: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt taking approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timelines are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, we will contact you and follow up as appropriate.
• Pre-order & Local Warranty: This product is a Canadian pre-order/direct import. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Placing Order: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please double-check all options and information carefully before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance transportation may result in minor indentations, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals are unaffected.
• Sizing, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the item is clearly inconsistent with the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Underwear, protective gear, insoles, health supplements, and other personal hygiene products generally do not accept returns or exchanges for non-quality issues once unsealed, tried on, used, or their original seal is damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receiving it; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
• Usage & Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the item is incorrect, clearly inconsistent with the description, has significant quality issues, or shipping damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.