Tilley Long-Sleeve All-Terrain Overshirt | Outdoor Sports & Everyday Wear | Overseas Purchasing Service

⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeliness: Goods are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time being approximately two weeks. "Business days" do not include Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeliness is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability of goods, our store will contact and follow up according to the actual situation.
• Proxy Purchase & Local Warranty: This product is a Canadian proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please carefully check all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual Canadian version received at the time of purchase shall prevail. If there are major changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance transportation may cause minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seal are unaffected.
• Size, Color, and Fit: Reasonable differences may arise due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color discrepancies are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt; if there is incorrect merchandise, shortage, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original factory labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.