Tilley UPF Shade Crew Top | Outdoor Sports & Everyday Wear

⚠️ Canada Direct Purchase and Proxy Terms (Please Read Before Purchasing)

• Canada Direct Shipping and Estimated Timeliness: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time around two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeliness is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our store will contact and follow up as per the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canada proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual product received will be the current version from Canada. If there are significant changes to the core model, quantity, or main specifications, our store will handle it as per the actual situation.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly differs from the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges are generally not accepted for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible upon receipt. In case of incorrect product, shortage, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and care instructions. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly deviates from the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.