⚠️ Canadian Direct Purchase & Procurement Terms (Please read before purchasing)

• Canadian Direct Shipping & Estimated Time: Products are shipped directly from Canada via international air freight to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation; the actual receipt time is about two weeks. "Working days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or supply failure, we will contact you to follow up based on the situation.
• Procurement & Local Warranty: This product is a Canadian procurement/direct-ship item. Unless otherwise stated in writing on the product page, it does not include a local Hong Kong manufacturer or agent warranty. We do not provide maintenance, parts replacement, or technical support services.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, requests for cancellation, refund, or exchange due to a change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please double-check all options and details before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada prevails. If there are major changes to the core model, quantity, or primary specifications, we will handle the situation accordingly.
• Transportation Appearance: Long-distance transport may cause slight dents, creases, or scratches to the outer box. If the product itself, its function, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, & Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product clearly does not match the selected specification or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene items generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Delivery Inspection: Please check the items, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, does not match the description, has significant quality issues, or has sustained transport damage affecting the product itself, its function, quality, or seals, we will follow up based on individual circumstances. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.